Alpega

Customer Satisfaction
Implementation Survey

Your feedback helps us continuously improve our services.

Please answer all required questions before submitting.
Overall Experience

1.How satisfied are you overall with the implementation of our product?

1 = lowest10 = highest
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10
Collaboration & Communication

2.How do you rate the collaboration with our project team?

Excellent
Good
Neutral
Needs Improvement
Insufficient

3.Were project goals, timeline and responsibilities clearly defined and transparently communicated?

Yes, fully
Mostly
Partially
No

4.How satisfied are you with the responsiveness and availability of our team?

1 = lowest10 = highest
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5
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10
Training & Knowledge Transfer

5.How do you rate the quality of training, documentation and knowledge transfer?

1 = lowest10 = highest
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10
Requirements & Value

6.Were your functional and technical requirements sufficiently understood and implemented?

Fully
Mostly
Partially
Not Sufficiently

7.Has the implementation already created a recognizable added value for your company?

Yes, clearly
Partially
Not yet
Not recognizable
Additional Comments
✓

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